10 Year Warranty

Windows and Doors 10 YEAR WARRANTY

As a company we take pride in the fact we only offer premium quality products to our customers. All of our Windows and Doors carry a 10 year manufacturers guarantee as well as a 10 year insurance backed warranty and an extensive workmanship guarantee giving you peace of mind as well as us. This policy guarantee’s the following:

  • All products will keep their Shape and Strength and shall not rot, warp, twist or split for a minimum of 10 years.
  • All foiled finishes shall not loose colour, peel or crack for a minimum of 10 years
  • All sealed glazed units are guaranteed for a minimum of 10 years
  • All hardware and furniture including locks and hinges is guaranteed for 10 years but allowing for fair wear and tear (all sweet furniture has a 20 year anti corrosion guarantee)
  • All replacement parts will be supplied and fitted for free if originally fitted by us, or supplied for free and sent out via post directly to the customer for installation by themselves or a third party if the product was purchased on a supply only basis
  • This guaranteee is subject to complience with our terms and conditions of sale and the cleaning/maintanance instructions provided below
  • All Glass should be cleaned with a purpose made glass cleaner only. We recommend using a soft cloth or sponge but Karcher window Vacuums can also be used
  • All couloured products should be cleaned with warm water and a non-alkaline detergent only, standard smooth white upvc can be cleaned with solvent but no other products should be cleaned with this. We recommend using a soft cloth or sponge and wiping dry once cleaned
  • All moving parts should be lubricated every 6 -12 months at least
  • Fair wear and tear includes, scratches, pitting, snapped keys in locks, broken glass units etc